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Tenant and Resident Participation
Our overall aim is to create a culture of trust between active communities and Caldmore Housing Association and make it our business to focus on delivering positive outcomes for residents and communities. Through participation we aim to Increase capacity, confidence and skills among all residents that are involved.
Our specific aims are to:
- Encourage ideas and views from our customers and make sure they have real opportunities to get involved in the decision making processes at a level which suits them as individuals.
- Promote the rights of customers to express their views and to be involved in the decision making processes.
- Explore various methods to encourage all our customers to get involved regardless of race, colour, religion, gender, sexual orientation, age or disability.
- Encourage minority groups and hard to reach groups to get involved.
- Involve and make links with local organisations and individuals, in addition to our customers, where there are common concerns
More information about our policy and our action plans for participation can be provided on request or can be downloaded as PDF documents from this website
